How to Hire Quality Managers in Portland
Current Environment
The field of quality is the discipline and practice of product and service quality assurance and control. In the field of software development, it is the management, development, operation, and maintenance of IT systems and enterprise architectures with a high-quality standard. This definition basically says that quality is “meeting or exceeding customer expectations.
Quality management is the discipline that creates and implements strategies for quality assurance in product development and production as well as software development. Quality directors focus on optimizing product quality, as defined by Dr. W. Edwards Deming.
History
The field of quality assurance in the United States was in direct response to a quality revolution in Japan following World War II. Japanese manufacturers converted from producing military goods for internal use to producing civilian goods for trade.
At first, the reputation of exported Japanese products was not good, and their goods were shunned by international markets. This led Japanese organizations to explore new ways of thinking about quality, implementing a “total quality” approach by changing the focus from improving products to improving organizational processes.
Now, quality assurance is part of most companies that are building products, including digital products and services.
How will Hiring quality managers Help Your Company?
The hiring of a quality manager can affect both your existing team and your bottom line. A great one will be drawn to details, help with delegation, and help with communication – internally and externally.
Hiring a quality manager will ensure projects are completed properly and on time, according to quality standards, and are staffed appropriately. With a keen eye for detail, people in this role will help to identify when things are not being completed correctly and/or running properly. They will be able to identify existing problems and spearhead efforts to provide solutions.
A great quality manager hire can help your business increase your reputation as your products will be of the highest quality and will not fail. The manager can also cut down on costs as they can streamline manufacturing processes.
Before we get to exactly how to hire the best quality manager, let’s review some of the details.
quality manager Details
Responsibilities
Quality managers ensure that an organization’s standards for its product or service are consistent. They focus on four main components: quality planning, quality assurance, quality control, and quality improvement. People in this role are focused not only on product and service quality but also on the means to achieve it.
People in this career use quality assurance and control of processes as well as products to achieve consistency. What a customer wants and is willing to pay for it determines quality. It is a written or unwritten commitment to a known or unknown consumer in the market. Thus, quality can be defined as fitness for intended use or, in other words, how well the product performs its intended function.
Quality managers are also responsible for the following duties:
- Collaborate with the upper management team to set quality benchmarks
- Create standards in accordance with industry standards and customer expectations
- Identify quality control processes to ensure criteria are met at all times
- Execute tests to check final product adherence to the company standards
- Record findings and relay this information to the production team
- Brainstorm ideas to increase productivity and performance of the production line while maintaining accuracy in quality
- Make crucial decisions in favor of cost-efficiency without compromising on quality
- Oversee production to ensure conformity in final product processing
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Education
Employers prefer that quality managers have at least a bachelor’s degree. While the degree may be in any field, many quality managers have a bachelor’s degree in business administration or industrial engineering. Sometimes, production workers with many years of experience take management and total quality management-related classes to move up. At large plants, where managers have more oversight responsibilities, employers may look for managers who have a Master of Business Administration (MBA) or a graduate degree in industrial management.
Top Schools – US News & World Report rankings
Georgia Institute of Technology, Purdue University – West Lafayette, University of Michigan – Ann Arbor
Top Schools
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Georgia Institute of Technology
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Purdue University
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University of Michigan